Hi,
I 100% agree with wat suba said. You must give a personel vist to the broking branch and first speak with there senior or branch manager available and ask them to give you reply on paper. If nothing works and these people don't listen don't move out of there office till they don't reply you on paper you have to show them that you are very serious. Don't move an inch stand there and talk to them. Once you get a reply from them on paper as suba told go to the sebi office available in Delhi and explain them. The fault lies in there system they traded above your margin level. Not your fault and do keep posting what ever updates you receive from them so that senior and other members can give you proper guidence to you.
Wish you a very best of success in this.
RN@Equity
I 100% agree with wat suba said. You must give a personel vist to the broking branch and first speak with there senior or branch manager available and ask them to give you reply on paper. If nothing works and these people don't listen don't move out of there office till they don't reply you on paper you have to show them that you are very serious. Don't move an inch stand there and talk to them. Once you get a reply from them on paper as suba told go to the sebi office available in Delhi and explain them. The fault lies in there system they traded above your margin level. Not your fault and do keep posting what ever updates you receive from them so that senior and other members can give you proper guidence to you.
Wish you a very best of success in this.
RN@Equity