IIFL Document Handling Charges? Fraud

#1
I have opened life time free account after consulting with the representative of IIFL. Besides from the charges(taxes), i dont know from all of a sudden i recieved this mail:

What is this?What they want client should daily earn them 25 rs irrespective of whether the client is interested in trading or not? Whether client is on holiday or others?


MAIL FROM IIFL:

Dear Customer,

We would like to inform you that with effect from January 16, 2012, document handling charge of Rs. 25/- per day per dispatch will be levied to your account for receiving physical contract note.

Please note if the daily brokerage generated by you is less than Rs.25/-, then the difference between the brokerage charged and Rs.25 would be levied in your account as document handling charges. If the brokerage generated is more than Rs. 25/- no document handling charges will be applicable.

For instance: If you generate a brokerage of Rs. 15, you will be levied a sum of Rs. 10 as document handling charges in your ledger

If you require any clarifications or assistance, you may please write to us at [email protected] or
Reach our Customer Care Desk at (022) 40071000 or at our zonal customer service numbers: North011-49315020, East033-44048600, Maharashtra-022-40609292, Gujarat and Madhya Pradesh079-40271800, South-080-40547030

Regards,
Loveena Khatwani
Head, Customer Service
India Infoline Limited.
 

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