Hi,
My Name is Vijay Gupta and I am new to this forum. I am writing my case here in hope that I will get a positive help here.
I opened Demat account in both Jyoti Commodities Pvt. Ltd. and Jyoti Portfolio Ltd. and give agent the cheque for 5000/- in favor of each account. Cheques got encashed on 11th May 2011. Now, I was not able to trade in any of the accounts as limit was not opened in any of my accounts. This was inturn due to the issue that they wanted bank's stamp on account statement and I only provided them statement after taking print-out from net. I was not getting any time for this as bank was far away from the place where I live and I was busy with my office work. I thought that my 10,000/- are secure atleast.
But last week, I came to know that agent who opened my account has resigned and concerned person in that company is telling me that agent has traded in my account due to which I have incurred a loss due to which your account balance is reduced to 9600/-. When I retaliated to this that I don't know about this, he said that you authorised him to do so by signing the agreement and many other things.
To this, I said, there are 2 things:
1) My limit was not opened
2) how can anyone trade in my account without me knowing atleast
After listening to this, he changed his stand that these are AMC charges that I have incurred on my account. When I opened the account, agent told me that your AMC charges have been waived off.
I want to teach this company a lesson so that they think twice before doing such things with customers. I know that I can report this to SEBI but don't know how to do this and will they take any action for such meagre amount in my case?
Please let me know if anything else that I can do..file a complaint in consumer court or something else.
Thanks.
My Name is Vijay Gupta and I am new to this forum. I am writing my case here in hope that I will get a positive help here.
I opened Demat account in both Jyoti Commodities Pvt. Ltd. and Jyoti Portfolio Ltd. and give agent the cheque for 5000/- in favor of each account. Cheques got encashed on 11th May 2011. Now, I was not able to trade in any of the accounts as limit was not opened in any of my accounts. This was inturn due to the issue that they wanted bank's stamp on account statement and I only provided them statement after taking print-out from net. I was not getting any time for this as bank was far away from the place where I live and I was busy with my office work. I thought that my 10,000/- are secure atleast.
But last week, I came to know that agent who opened my account has resigned and concerned person in that company is telling me that agent has traded in my account due to which I have incurred a loss due to which your account balance is reduced to 9600/-. When I retaliated to this that I don't know about this, he said that you authorised him to do so by signing the agreement and many other things.
To this, I said, there are 2 things:
1) My limit was not opened
2) how can anyone trade in my account without me knowing atleast
After listening to this, he changed his stand that these are AMC charges that I have incurred on my account. When I opened the account, agent told me that your AMC charges have been waived off.
I want to teach this company a lesson so that they think twice before doing such things with customers. I know that I can report this to SEBI but don't know how to do this and will they take any action for such meagre amount in my case?
Please let me know if anything else that I can do..file a complaint in consumer court or something else.
Thanks.