I have a demat and trading account with karvy. while opening the account i was new hence not so much aware of different charges.
While opening account they mentioned only 0.30 delivery and 0.03 intraday brokerage and that my AMC is free during the first year. i opened the account last october. they also said that their office boys will do all the delivery work.
All the year they have been charging me different types of charges and whenever i ask for the clarifications they give me something and when i say why didnt you tell me before, they say we thought you were informed by the person who opened your account who left his job. basically they twist the facts to make their reason believable.
I was charged Rs.10 transaction charge on each scrip when i sell it
Rs.10 transaction charge on every scrip when i transfer it from pool a/c to demat a/c
Rs. 13 transaction charge on every scrip when i sell it out of my demat a/c.
AMC charged even if my first year isnt yet complete. when i ask them they say this is AMC for the second year.
Their service is terrible as they make me call a dozen numbers to get 1 single query solved and worse part is no two persons give the same answer. There is no office boy who can come to my house and everytime there is some need i myself have to go to their office.
Now i want to switch to Indiabulls. they claim that they wont charge any AMC or transaction charge. they claim they will give me 0.25 delivery brokerage and 0.025 intarday brokerage. they claim that i wont have to visit their office at all which is very far away from my house and they have their office boys who will take care of all the work.
Should I trust them? I want to make sure that they stand true on their claims and they dont twist the facts to charge me with different charges. Is there any way in which i can get it written or get some solid proof of their claims so that i can get them if they dont stand true. I told them to mail me these details to which they denied saying we are not allowed to.
Please tell me a way in which i can make sure that their claims are true.
While opening account they mentioned only 0.30 delivery and 0.03 intraday brokerage and that my AMC is free during the first year. i opened the account last october. they also said that their office boys will do all the delivery work.
All the year they have been charging me different types of charges and whenever i ask for the clarifications they give me something and when i say why didnt you tell me before, they say we thought you were informed by the person who opened your account who left his job. basically they twist the facts to make their reason believable.
I was charged Rs.10 transaction charge on each scrip when i sell it
Rs.10 transaction charge on every scrip when i transfer it from pool a/c to demat a/c
Rs. 13 transaction charge on every scrip when i sell it out of my demat a/c.
AMC charged even if my first year isnt yet complete. when i ask them they say this is AMC for the second year.
Their service is terrible as they make me call a dozen numbers to get 1 single query solved and worse part is no two persons give the same answer. There is no office boy who can come to my house and everytime there is some need i myself have to go to their office.
Now i want to switch to Indiabulls. they claim that they wont charge any AMC or transaction charge. they claim they will give me 0.25 delivery brokerage and 0.025 intarday brokerage. they claim that i wont have to visit their office at all which is very far away from my house and they have their office boys who will take care of all the work.
Should I trust them? I want to make sure that they stand true on their claims and they dont twist the facts to charge me with different charges. Is there any way in which i can get it written or get some solid proof of their claims so that i can get them if they dont stand true. I told them to mail me these details to which they denied saying we are not allowed to.
Please tell me a way in which i can make sure that their claims are true.