Online trading account -iifl

#1
I had submitted request for closure of Online Trading A/c with India Infoline on 26th Apr.10, in their prescribed format. Till now, inspite of reminder, the matter is pending. Does it need more than a month.? Apparently not. It is deliberate attempt to harass those who wish to quit IIFL. I am planning to take up the issue with NSE, along with reviwal of my old complaint against IIFL.
 

bangerabs

Active Member
#5
It took almost 2 months to close the a/c. They deducted an amt. of Rs.250/- from ledger balance. I can not understand as to why ILFS is not transparent, why they promise one thing while opening a/c. and another thing when trnsaction starts. Ofcourse, I have come across some other brokers too who are cunny/crafty and non-transparent but IFLS is leader amongst such brokers. By doing so, they only lose customers. Why Sharekhan is still a leading broking house inspite of higher brokerage and poor Trade Tiger?. Bcoz, they are more transparent and customer friendly. Why I closed a/c. with India Infoline, inspite of lower brokerage they offered me after I complained to NSE?. Bcoz, I found that they are not transparent, features of their S/w is not a match to Poor Trade Tiger or PIB. How they are not transparent?: Before opening A/c. I was assured there would not be any charges. But after signing the form, I was made to pay 555/-. After opening the a/c., I was charged highest brokerage as compared to the prevailing brokerages, as against promised lower charges. When I realised their trick, I tried to close the a/c. and sent them delivery Instruction to transfer the shares, it was turned down inspite of my making 1 year's advance DP charges citing insufficient ledger balance. Ultimately what happened?. I incurred loss just by falling prey to this tricky broking house as I did hardly continued with them inspite of paying 550 (A/c Opening) + 660 (1 years DP charges) and 250/- while closing the account. Besides I sold the shares held with them, at loss. I curse this broking house. For nothing I lost money to them. Had they been transparent, they could have earned more brokerage from me as my volume is not low. Besides, I am sure, those who read my educative and informative messages through Traderji must have discouraged atleast few clients from opening account with them.

Another most important information about IIFL is that in response to NSE's enquiry with them on my complaint, they made a false statement/reply stating the matter was amicably settled even when I was in dark about NSE's letter. (I received my copy after a month of despatch from NSE). Such are the liers in IIFL.

This is for information of those who wish to open account with IIFL.
 
#6
It took almost 2 months to close the a/c. They deducted an amt. of Rs.250/- from ledger balance. I can not understand as to why ILFS is not transparent, why they promise one thing while opening a/c. and another thing when trnsaction starts. Ofcourse, I have come across some other brokers too who are cunny/crafty and non-transparent but IFLS is leader amongst such brokers. By doing so, they only lose customers. Why Sharekhan is still a leading broking house inspite of higher brokerage and poor Trade Tiger?. Bcoz, they are more transparent and customer friendly. Why I closed a/c. with India Infoline, inspite of lower brokerage they offered me after I complained to NSE?. Bcoz, I found that they are not transparent, features of their S/w is not a match to Poor Trade Tiger or PIB. How they are not transparent?: Before opening A/c. I was assured there would not be any charges. But after signing the form, I was made to pay 555/-. After opening the a/c., I was charged highest brokerage as compared to the prevailing brokerages, as against promised lower charges. When I realised their trick, I tried to close the a/c. and sent them delivery Instruction to transfer the shares, it was turned down inspite of my making 1 year's advance DP charges citing insufficient ledger balance. Ultimately what happened?. I incurred loss just by falling prey to this tricky broking house as I did hardly continued with them inspite of paying 550 (A/c Opening) + 660 (1 years DP charges) and 250/- while closing the account. Besides I sold the shares held with them, at loss. I curse this broking house. For nothing I lost money to them. Had they been transparent, they could have earned more brokerage from me as my volume is not low. Besides, I am sure, those who read my educative and informative messages through Traderji must have discouraged atleast few clients from opening account with them.

Another most important information about IIFL is that in response to NSE's enquiry with them on my complaint, they made a false statement/reply stating the matter was amicably settled even when I was in dark about NSE's letter. (I received my copy after a month of despatch from NSE). Such are the liers in IIFL.

This is for information of those who wish to open account with IIFL.
If you have received a copy, send reply stating that they have falsified he incormation and that the complaint is still not resolved. Also send a reminder letter, a follow up with previous letter. If possible send it to some newspaper also.
 

bangerabs

Active Member
#7
The issue was resolved subsequently. Now, from my side I wish only to educate clients who wish to open account with IIFL. There is no point in pursuing the issues any where else, as I have found that, all organisations including that of Govt. public grievances departments are toothless. It is only waste of time, money and energy. In the past, whenever and wherever there have been lapses, I used to complain to the concerned authorities but in most of the cases it was futile.

So far as NSE and BSE, not a single complaint was left unresolved. AT the same time I wish to add that in the begining, I used to complain to SEBI about share related issues and not a single case has ever been resolved.

Therefore, I recommend others to approach NSE or BSE whoever is facing problem in share investment related problem. They definetely would initiate action.
 
#8
I have never seen a customer happy with IIFL - indiainfoline.. the reason they changed the name symbol from indiafoline to IIFL is bcoz a major fraud done by one of their presidents or director who sold clients shares and many small frauds happen on a daily basis.

I don't trust them now and yes i have personally seen 4 cheating cases by IIFL in which my friend's shares have been wrongly sold and bought at very high prices and they had to incur heavy losses and IIFL indiafoline didnt do anything abt it..


The issue was resolved subsequently. Now, from my side I wish only to educate clients who wish to open account with IIFL. There is no point in pursuing the issues any where else, as I have found that, all organisations including that of Govt. public grievances departments are toothless. It is only waste of time, money and energy. In the past, whenever and wherever there have been lapses, I used to complain to the concerned authorities but in most of the cases it was futile.

So far as NSE and BSE, not a single complaint was left unresolved. AT the same time I wish to add that in the begining, I used to complain to SEBI about share related issues and not a single case has ever been resolved.

Therefore, I recommend others to approach NSE or BSE whoever is facing problem in share investment related problem. They definetely would initiate action.
 
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VJAY

Well-Known Member
#10
The issue was resolved subsequently. Now, from my side I wish only to educate clients who wish to open account with IIFL. There is no point in pursuing the issues any where else, as I have found that, all organisations including that of Govt. public grievances departments are toothless. It is only waste of time, money and energy. In the past, whenever and wherever there have been lapses, I used to complain to the concerned authorities but in most of the cases it was futile.

So far as NSE and BSE, not a single complaint was left unresolved. AT the same time I wish to add that in the begining, I used to complain to SEBI about share related issues and not a single case has ever been resolved.

Therefore, I recommend others to approach NSE or BSE whoever is facing problem in share investment related problem. They definetely would initiate action.
bangerabs,
Same with me too...also why complain only broker..need clients also know about it...they going one to another bcaz of their offers in brokerages not looking good services of brokers....before 5 year am joined a brokerge to increase business(my friend is a subbroker...am trading with him since last 3/12 years as trader)to him...I not offered anyvery low brokerage or disclosed all type of charges like amc/dp transaction bill etc....but am failed in my job bcaz of the only thing I told the all things and not offer any low brokerage....after then am get out from the job and do trading from my home happiely:)