non delivery of shares + fund not refunded

#1
I have bought around 2000 shares of ISPAT through Reliance Money on Wednesday and s old it on Thursday using their ATST [Aquire today and sell tomorrow] option. They said that there was a buyer shortage and seller shortage on the shares. Now, they have debited amount for seller shortage from my account, but, did not credit money for my Buyer shortage shares. When contacted, they are not telling me at what rate they have charged me buyer shortage and seller shortage shares.

Also, there is a clear difference of 85000 Rs in my ledger and they are not ready to pay me. Moreover, they deposit Money and shares in my account, remove it, trade on their own will without my consent. How do I resolve this.

3. why am I just given only 2 % addition during buyer shortage and not 20%. According to SEBI rule, if shares are not given then money has to be credited at rate of 20%. Who can help me?

4. How do i get my account settled and how do i confirm that auction notes that they are showing is really valid and exchange has actually given me only 2% addition.

5. What are the rules for Buyer shortage or seller shortage settlement
 

crk

New Member
#2
I have bought around 2000 shares of ISPAT through Reliance Money on Wednesday and s old it on Thursday using their ATST [Aquire today and sell tomorrow] option. They said that there was a buyer shortage and seller shortage on the shares. Now, they have debited amount for seller shortage from my account, but, did not credit money for my Buyer shortage shares. When contacted, they are not telling me at what rate they have charged me buyer shortage and seller shortage shares.

Also, there is a clear difference of 85000 Rs in my ledger and they are not ready to pay me. Moreover, they deposit Money and shares in my account, remove it, trade on their own will without my consent. How do I resolve this.

3. why am I just given only 2 % addition during buyer shortage and not 20%. According to SEBI rule, if shares are not given then money has to be credited at rate of 20%. Who can help me?

4. How do i get my account settled and how do i confirm that auction notes that they are showing is really valid and exchange has actually given me only 2% addition.

5. What are the rules for Buyer shortage or seller shortage settlement
You can write to NSE/BSE where trade took place and if need be, go in for arbitration wherein they will need to provide proof of all the trades carried out and actual auction that took place and at what rate etc etc. You can file a complaint with NSE/BSE and SEBI with details in the prescribed format to resolve the issue.