Hi
Its Pentium Infotech i think you are talking about....if it is the one
then if you had bought this through ICICIDIRECT then they have to accept the order of selling maybe due to the quantiy of 10000 that order might not have gone through at one go as you know there order system how slow it is try to get in touch with there contact center or call in trade help you can look for which they I think are having.
Regards.