span_margin

#1
Dear Members,
I need some clarrification regarding SPAN MARGIN amount in r/o F&O. I have account in SHILPA STOCK BROKERS PVT LTD, MUMBAI. I have a problem with my TM(SSBPL). My doubt is can I carry & continue my positions according to the span margin? I maintain the sufficient funds in my account which meet span margin of all my positions. Even then the TM has squared off all my positions w/o intimation.
Actually, on 17 th May 2010 a.n, arount 3 O clock, all my eligible positions were squared off by Head office, as the balance in my ledger is simply ignored by them. At that time, I maintained sufficient funds (span margin) for all my positions. But, later when I asked for compensation, they were busy in searching loopholes to avoid compensation. They said that there was no sufficient balance in my leder and the amount available was sufficient only for one lot. But, the balance is clearly sufficient as span margin, for all my positions. Hence, I request you to give reply.
Thanks to all
T.Srinivas