circuit rates in odin

hi guys m trading thru kotak odin.i cannot view upper/lower circuit rates in my terminal.the rates given in the terminal r wrong.when u press f5 it shows the best 5 bid/ask 52 high and low. In the corner there is given DPR.that is supposed to be circuit rates which r totally wrong.i have asked the customer care but they told in all the terminal it is the same.do any1 know how to update the circuit rates?pls help.bcoz last time the scrip i short sold hit10% uppercircuit and sufferd huge losses.thanx