Horrible mhdfc bank-poor customewr service-heavy charges

HI FRIENDS
HERE IS AN EVENT that actually occurred in real time.

A friend of mine took LAS from HDFC BANK. HE HAD LOT OF GOOD STOCKS BUT WAS NOT AWARE OF WHEN TO EXIT A GOOD STOCK TO LOCK PROFITS.

Somebody told him HDFC BANK givs loan against shares at 16% interest. in matter of 5 days. HE OBTAINED THE LOAN.
I enquired my mentor cum friend -hi Rv what about this LAS?
He said-HDFCBANKIS worse than statebank-all they know taking their customers money,squeezing every bit of rupee and insultring their own customers.
You can buy HDFCBANK shares but never do business with them-they open late-staff dont know what to do. you can become partnber to them by being stock holder but never take loan fropm them.

In a many cases of LAS when customer asked them -tell me my loan dues i want to pay it back-they dissuade them-saying we have to charge you 4% penalty on foreclosure- we have your loan account in bombay office and only by evening we can te;ll you your dues- with all so much computerization they can t even tell exact dues to be settled?
NO M THEY CANT- THEY WONT.

Later I advised the loaned client to better settle the loan soon-he went to hdfc bank-asked promptly what are my dues? mi want to clear my dues mnow right here today
lots of stories went on- but they could not give him any figures-so outright stupid.
I saluted y guide rv.you are so right.

Want facts?
buy a MANSHIRT software using Hdfcbank account to pay they chargeS you END UP PAYING Rs 50 extra, not 1 not 5 ,a whhooping 50 rupees.
LOOTING CUSTOMERS MONEY.
aNYBODY LISTENING?
tHEY ARE ALL BIG LOBBIES-NOBODY WOULD DO ANYTHING- MLOOT 2 LAKH CRORES, M1LAKH CRORES IN AP,NO MPROBLE- NOBVODY CAN ASK THEM
HORRIBLE HDFC BANK???? WHY???
SCREW THEIR OWN CUSTOMERS-POOR SERVICE-is what hdfc bank can do.
ICICIBANK is far advanced in two ways.
they can transfer money anywhere in in india to another ICICIBANK branch in 1 minute.
Can the white elephant HDFC BANK DO IT? no
ICICI BANK IS GREAT-OPENS 8AM , SOME PLACES OPENS AT 9AM. And they close late after 5pm or some places after 6pm .
Can Hdfcbank DO this EARLY OPENING AND LATE CLOSING- as a good gesture of customer service? tHEY MIGHT EVEN END THEIR LIVES BUT RATHER NOT DO IT.
No, mhdfc bank mIS MILES FAR AWAY FROM MCUSTOMER COMFORT.
BUT HDFC BANK GUYS PUT PEN ON PAPER AFTER 1045.
Anyways For gods sake dont use LAS money for stock investment.
Always use only risk capital.a bit of money you can spare and you can risk comfortably.

Brother,

I can understand your feelings about the thrash at HDFC. Donot you think ICICI or SBI are also same like for some customers.

Just ponder over this.

Imagine your financial dealings without a bank in today's world. Banking has become an integral part of our lives. I know I am supposed to be in my office sharp at 10 A.M. I know myself howmany times I am at office sharp at 10 A.M. Its the case with you too. You know how many times you were late to your work. If we were late for our work, work is dislocated whether it is service sector or not. I personally know the bank staff, who could not even leave their seat for genuine natural calls. I know they are not allowed for their lunch in time any day. They are also fellow humans and we should not expect them to be super humans. They are in service sector and their work is highly demanding.

If you feel ICICI service is good, you are free to go to that bank. Nobody forced you to go to HDFC. But, donot force HDFC to mimick ICICI in dealings.

You wanted to travel by train. Just 1 hour time left. There is a big queue in the station. Where do you report? If you want to travel by train, you have to stand in the queue no matter whatever the outcome. By the time you get the ticket, the train had already left. What can u do? Literally, nothing. You cannot request the railways, to stop the train for another 10 minutes. Once time is over....over...thatz all. You are not getting a travel for free. Its your money, you spending on your travel. Railways charge you for that. Railways are also in service sector. I never seen people raising their voice so loudly against railways.

Then, what banks have done wrong. Be in the shoes of bank staff, you will realise how hard pressed they really are. Simply make a minimum deposit to open a SB a/c in the bank. You are customer of the bank. You expect VIP treatment in the bank with your meagre minimum deposit. Bank cannot afford to appoint a clerk exclusively for each and every customer. We make Rs.5,000/- minimum deposit in the bank. We get interest on that balance. We get passbooks for free. Withdrawal/deposit forms for free. Passbooks updations for free. Cheque books for free. We get the service at the branch for free. Who now a days work for free? Bank does! Remaining all transactions at the bank are premium services, and they have to charge for them.

Finally we like it or not, we as customers and bank as banker are mutually interdependent. If we face any problem, there are corrective mechanisms. Do follow them, they listen and do you a favour.

By the way, I am a customer of HDFC Bank alongwith whole of my family members for the past so many years and we are loyal to it.

Hi veluri

Onething
I work for a MNC.

I dont go late like hdfc bank staff.

I agree with you that HDFC BANK CAN SCREW ONLY THOSE ALLOW THEMSELVES TO BE SCREWED UP.My friends most of them have reduced their dealings with HDFCBANK .
oF COURSE HAPPY TO KNOW YOU ARE A VERY LOYAL CUSTOMER OF hdfcbank.
AS i HEAR FEEDBACK from others here, then let me find outif HDFCBANK is number in customer service etc .
since you dont have any hassels of going late for work, you go to hdfcbank after 1045 and go easyt on your duties. mfor me icici bank doesnt waste my time and allows me do my job by not making me late for work etc.
What use is that white elefant that has no sense of customer service!!!

cheers

I used to use HDFC/s netbanking facility but no more , they charge for each and every transaction. Its free in most others. Interest rates on deposits are always on the lower side compared to others. All in all I don't find their services to be anything special. Thats my op. Cheers.

I agree with all of you about the poor service of HDFC bank.

They even charges on NEFT transactions Which I think it completely ridiculous.

I already closed my HDFC bank and shifted to another bank already.

Happy Investing!

my experience with HDFC bank is very smooth and i love banking with them
for anything and everything.

just give the loan account number to CSR, they will tell you the O/S principal
instantly.

also, all the banks charge foreclosure charges, however, the extent will vary basis your negotiation at the time of taking the loan.



P.S. i am not working for HDFC bank or any of its associates