Hi,
I am using sharekhan for last 4 months. One day suddenly in my DP Account all the shares showing double quantites, for example I took L&T - 50 Quanitity and that day it was showing 100, then I thought the company may have alloted more shares(I am new trading user) then I sold it all for less than the amount which I bought, becasue 50 extra shares cover the loss and I will get more profit.
Then Sharekhan not debited full 100 amount, insted they went for auction and buy 50 more on market rate and settled remaing amount. There is hell lot of amount was lost in this process.
So shall I complain this to SEBI, I called customer care of sharekhan they said that day their system is having some problem and it was rectified next trading day, but before that my shares were executed. And customer care people also not responding properly and they said if you sold moer than what you have bought then we will considered your case was short sell and went for auction for remaining quantities.
Is this the right process that sharekhan did? Did any one tell me what action I can take againt Sharekhan.
Indianboy.
I am using sharekhan for last 4 months. One day suddenly in my DP Account all the shares showing double quantites, for example I took L&T - 50 Quanitity and that day it was showing 100, then I thought the company may have alloted more shares(I am new trading user) then I sold it all for less than the amount which I bought, becasue 50 extra shares cover the loss and I will get more profit.
Then Sharekhan not debited full 100 amount, insted they went for auction and buy 50 more on market rate and settled remaing amount. There is hell lot of amount was lost in this process.
So shall I complain this to SEBI, I called customer care of sharekhan they said that day their system is having some problem and it was rectified next trading day, but before that my shares were executed. And customer care people also not responding properly and they said if you sold moer than what you have bought then we will considered your case was short sell and went for auction for remaining quantities.
Is this the right process that sharekhan did? Did any one tell me what action I can take againt Sharekhan.
Indianboy.