Beware:Expensive bug in ICICIDirect

R

rajivraj

New Member
#1
#1
Folks,

I was victim of a weird bug in ICICIDirect. If you succumb to that, you might end up SELLING rather than BUYING. So be watchful. Following is the sequence of events:

In the BUY page, you enter details and click done. When u expect the "Verify order page", you will get error: "Please go back to previous screen and wait till the page downloads completely" with a back button. u click the back button. Note that this time it goes to SELL page with previous values retained!!! Very hard to notice this is sell page!!! i ended up selling instead of buying :(

Hope this saves.

Rgds,
Rajiv

--------------------------------------------------------------
Stockoogle.in > Harnessing Google power for your equity analysis
--------------------------------------------------------------
 
S

SridharB

Member
#2
#2
rajivraj said:
Folks,

I was victim of a weird bug in ICICIDirect. If you succumb to that, you might end up SELLING rather than BUYING. So be watchful. Following is the sequence of events:

In the BUY page, you enter details and click done. When u expect the "Verify order page", you will get error: "Please go back to previous screen and wait till the page downloads completely" with a back button. u click the back button. Note that this time it goes to SELL page with previous values retained!!! Very hard to notice this is sell page!!! i ended up selling instead of buying :(

Hope this saves.

Rgds,
Rajiv

--------------------------------------------------------------
Stockoogle.in > Harnessing Google power for your equity analysis
--------------------------------------------------------------
Click to expand...

ooh...very unfortunate that these kind of things happen.. now what it has done shortsell..?? in that case you will lose more..as the market is raising...
 
M

MiLiNDOnline

Member
#3
#3
This is very shocking.

What a poor Customer Service.. :mad:


rajivraj said:
Folks,

I was victim of a weird bug in ICICIDirect. If you succumb to that, you might end up SELLING rather than BUYING. So be watchful. Following is the sequence of events:

In the BUY page, you enter details and click done. When u expect the "Verify order page", you will get error: "Please go back to previous screen and wait till the page downloads completely" with a back button. u click the back button. Note that this time it goes to SELL page with previous values retained!!! Very hard to notice this is sell page!!! i ended up selling instead of buying :(

Hope this saves.

Rgds,
Rajiv

--------------------------------------------------------------
Stockoogle.in > Harnessing Google power for your equity analysis
--------------------------------------------------------------
Click to expand...
 
R

rajivraj

New Member
#4
#4
incidentally I had the exact # of shares I was buying and i was placing a market order, so all the mess. If I didnt have it, it wouldn't hv allowed me sell.

i dont do short sell but I guess I will have select Margin from another dropdown.
 
V

VasanSuccess

Member
#6
#6
oh, thats not good, But hdfc is good in this part alone, It give different colour for sell and buy so u can be aware before place confirm :)

Only reason to add as + to HDFC :)
 
N

neel1002

New Member
#8
#8
Boss, the same problem I had encountered in ICICIdirect.com on last 22nd January - and - instead of buying I ended up in selling my stocks. I was planning to average my portfolio - but, I could not. This is really pathetic and I am now seriously thinking of registering some other websites for stock trading purpose.
 
T

Tdarer

Member
#10
#10
QFT.

But I was little bit lucky as I had not purchased those shares earlier and also I noticed it's displaying "sell" and not buy.
Anyway, this is bad on icici part as one can make a mistake in a frenzy.

Thanks for making us people aware about it and sorry about your loss.

rajivraj said:
Folks,

I was victim of a weird bug in ICICIDirect. If you succumb to that, you might end up SELLING rather than BUYING. So be watchful. Following is the sequence of events:

In the BUY page, you enter details and click done. When u expect the "Verify order page", you will get error: "Please go back to previous screen and wait till the page downloads completely" with a back button. u click the back button. Note that this time it goes to SELL page with previous values retained!!! Very hard to notice this is sell page!!! i ended up selling instead of buying :(

Hope this saves.

Rgds,
Rajiv

--------------------------------------------------------------
Stockoogle.in > Harnessing Google power for your equity analysis
--------------------------------------------------------------
Click to expand...
 
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