ChartNexus download problems

#1
I am trying to download Free ChartNexus software but the download is not complete. I have downloaded the CNX icon on the desktop but when I am running it, it gives following error:

"Sorry, ChartNexus is not properly installed. Please make sure that this computer is connected to internet and try again.
Note: If this computer is already connected to the internet, please ensure that Java is not blocked by any firewall and its proxy settings is properly configured. "


My internet is working fine and have Java installed on my system. Also turned the Firewall Off but of no use.

What is wrong? Can anybody guide me through installation.
Thanks
 
#2
hi sam2delhi,

I wonder if you managed to rectify the problem. The error is reported when the installer not able to download chartnexus.jar from ChartNexus' mirror.

Are you using the chartnexus.exe program or JNLP (java web start) version?

If it is chartnexus.exe, the exe itself may be blocked by firewall also. Instead of off the firewall, you may opt to add exception to java/chartnexus.exe.

Oh ya.. you can simply drop ChartNexus support an email.

Happy trading, pal.
 
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