what are the charges for TSO
and anyone using their services please comment about their reliability of services.
I used TSO few years ago. I quit using them because of two reasons:
1. At that time they had horrible backoffice (box wasn't available then), even viewing the ledger was painful experience.
2. I don't like their withdrawal policy. It takes a hell lot of time for the withdrawal request to get processed. I remember sometimes it took 2-3 working days for them to process the withdrawal. Few times my withdrawal request got deleted so had to place a new request again.
I have used more than 10 brokers till date and several of them are discount brokers. Zerodha, RKSV (Upstox), TSO, VPS shares (now defunct), achiievers etc... What I can say regarding payout is that RKSV has the best and fastest withdrawal policy among discount brokers. It is very smooth and they process withdrawal 2 times a day, one before market opening and another around 8pm.
I am currently in talks with fyers for account opening and going to give it a try. Got a demo account of their platform and by the first look I can say that I am quite impressed.
One thing I wish to add:
In today's day and age it is important to have 'ease of doing business'. What I mean is flexibility of the brokers to adopt to the needs of the clients. For example RKSV allows us to change primary bank account by just printing and filling up the bank change form and then taking a picture of the form and cancelled cheque and mailing them without the need to physically send the form to their office. This is what I like about RKSV. I am yet to see such flexibility from other brokers.
I like RKSV but the only reason I am currently not trading with them is the lack of tax compliant backoffice. Last week I thought of moving back to TSO, so called them up and asked them that I want to change the primary bank. They asked me to send a cancelled cheque and 6 months bank statement. Yes that right, they need 6 months bank statement too!!! No other broker asks for 6 months bank statement for changing the primary bank, only cancelled cheque is sufficient for other brokers. This might sound like a small thing or one-time thing, but it just left a bad taste.