Dear Zerodha Team,
I had won the 60 day challenge & placed the brokerage refund request on 17-01-2017. After waiting for stipulated 10 days time, I sent an e-mail enquiring about the status. I was told that there is a discrepancy in P&L calculations. Actual profit around 3060 calculated profit around 3020. Was told that the team is looking into it. I had sent various reminders, no response.
Even support ticket number 403458 opened on 16-02-2017 at 5:01 pm regarding this issue remains unanswered.
Sir, I would like to know , why this challenge is kept open if there is difficulty from your side to settle the refunds. Alternatively you can modify the challenge to suit the refund budget u can cope up with.
Regards,
MSA