Zerodha - Number One Discount Broker in India

oldtrader

Well-Known Member
Dear Zerodha Team,

I had won the 60 day challenge & placed the brokerage refund request on 17-01-2017. After waiting for stipulated 10 days time, I sent an e-mail enquiring about the status. I was told that there is a discrepancy in P&L calculations. Actual profit around 3060 calculated profit around 3020. Was told that the team is looking into it. I had sent various reminders, no response.

Even support ticket number 403458 opened on 16-02-2017 at 5:01 pm regarding this issue remains unanswered.

Sir, I would like to know , why this challenge is kept open if there is difficulty from your side to settle the refunds. Alternatively you can modify the challenge to suit the refund budget u can cope up with.

Regards,
MSA
 

pannet1

Well-Known Member
Dear Zerodha Team,

I had won the 60 day challenge & placed the brokerage refund request on 17-01-2017. After waiting for stipulated 10 days time, I sent an e-mail enquiring about the status. I was told that there is a discrepancy in P&L calculations. Actual profit around 3060 calculated profit around 3020. Was told that the team is looking into it. I had sent various reminders, no response.

Even support ticket number 403458 opened on 16-02-2017 at 5:01 pm regarding this issue remains unanswered.

Sir, I would like to know , why this challenge is kept open if there is difficulty from your side to settle the refunds. Alternatively you can modify the challenge to suit the refund budget u can cope up with.

Regards,
MSA
3060 and 3020 both are greater than 1. then why is it difficult for Z to refund. Nithin said we want to encourage successful traders in the form of 60 days challenge all seems to have evaporated.
 

Zerodha

Well-Known Member
Dear Zerodha Team,

I had won the 60 day challenge & placed the brokerage refund request on 17-01-2017. After waiting for stipulated 10 days time, I sent an e-mail enquiring about the status. I was told that there is a discrepancy in P&L calculations. Actual profit around 3060 calculated profit around 3020. Was told that the team is looking into it. I had sent various reminders, no response.

Even support ticket number 403458 opened on 16-02-2017 at 5:01 pm regarding this issue remains unanswered.

Sir, I would like to know , why this challenge is kept open if there is difficulty from your side to settle the refunds. Alternatively you can modify the challenge to suit the refund budget u can cope up with.

Regards,
MSA
Hi.

Just a minor issue with the brokerage calculation. We'll have this sorted ASAP.
 

travi

Well-Known Member
notable to see charts on pi meesage"not able to fetch historical data only live data is there" wt to do?
What TF is that?
Any specific scrip? which 1 are you fetching?
Can you try and increase TF and check longer periods.
ie. you'll not get 1 minute data for 2 Yrs etc
 

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