Zerodha - Number One Discount Broker in India

Once again, a heart stopping problem. The order wouldn't cancel !!! Just says "not cancelled". Tried 3-4 times, then called them - called "Technical Support". The lady said "Just log out and re-log in, it will cancel". I asked her to cancel it for me, she said "For cancellation you have to call the Dealing room". It seems that she couldn't transfer the call herself.



Logged out and re-logged in, and was able to cancel the orders, but it was a heart stopping moment.
 

comm4300

Well-Known Member
Once again, a heart stopping problem. The order wouldn't cancel !!! Just says "not cancelled". Tried 3-4 times, then called them - called "Technical Support". The lady said "Just log out and re-log in, it will cancel". I asked her to cancel it for me, she said "For cancellation you have to call the Dealing room". It seems that she couldn't transfer the call herself.



Logged out and re-logged in, and was able to cancel the orders, but it was a heart stopping moment.
@timepass you have been very detailed in explaining the issues and providing feedback to Zerodha. :thumb:
 
@timepass you have been very detailed in explaining the issues and providing feedback to Zerodha. :thumb:
Sigh.. I provide the details to them too so that there is no lag in understanding the problem and providing a quick solution. Sadly, of late they seem to be trying to bounce the problem from one desk to another.
 

Snake.Head

Well-Known Member
Once again, a heart stopping problem. The order wouldn't cancel !!! Just says "not cancelled". Tried 3-4 times, then called them - called "Technical Support". The lady said "Just log out and re-log in, it will cancel". I asked her to cancel it for me, she said "For cancellation you have to call the Dealing room". It seems that she couldn't transfer the call herself.



Logged out and re-logged in, and was able to cancel the orders, but it was a heart stopping moment.
You have been facing problem since long time with zerodha
Why do still trade with them,it has already cost so much money to you.
 

Similar threads