Zerodha Part 2

@ zerodha

certain questions and replies are often repeated, why dont you make a FAQ of those repeated queries relating to terminal, ac/opening/ backoffice etc and keep them updated in your site..it wld b easier for everyone to find all relevant matter at one place,
you could also have kept those as a post here, but i think after a while you cannot edit yr posts in zerodha so think of something like a long FAQ in yr blog/education section

I suggest to keep FAQ in Zerodha website ...but Zerodha could use that FAQ link in his signature in this forum.

damn ...just received a mail ....Zerodha please don't send other's ECN ( Contract Notes) into my mailbox....This is disgusting . I don't want others ECN..... I want my ECN !

I understand this may be a mistake by your staff.....or software bug ?

this issue is resolved now anyway. I have downloaded my ECN from backoffice finally.

there is even a better solution...

have a FAQ wiki... even if Zerodha is lazy, people will make it a very valuable resource !

Or have a look at sites like : stackoverflow.com
you can have your own Q&A collection specific to zerodha,
this is same wiki concept wrapped in better presentation!

These implementations are just a push button away but they can put
Zerodha miles ahead of FAT ICICI and other Brokerage Dinosaurs in customer satisfaction, transparency & marketing !

yup. This is a good idea.

Punter, yes you will have to print the enablement form, sign and send it..

Yes, possible...

Shoot a mail!!
Ya, you don't have any other alternative other than this. But you should know their reply before shooting an email, instead of sending statement or ECN, their stock reply will be.
"The Margin Statement has been sent out from our end today. Please check your email and also your spam folder. Also, if you don't receive your margin statement analysis report, you can always log into your back office personal ledger and view it anytime you wish to by keying in the date."

अरे भई, why one will ask for a duplicate copy of MS or ECN if he has one in the inbox. And why not send MS/ECN at the first instance instead of posting the stock reply. And why one should go to backoffice and spend time for such a petty thing.

Non receipt of MS or ECN has become a regular feature of Zerodha working. Don' know why, and why they are not rectifying it.

Backoffice,
The less you say about it, is better. Using their backoffice is like a blackspot on the working of Zerodha, its a real hurdle one has to cross.
You can not open backoffice except using internet explorer.
What the hell, who is using IE in the age of safari, mozilla and chrome etc.
One may not have IE working good all the time, as with me. My system always trouble me whenever I try to use IE. (and why should I get it repaired and pay a good amount to the computer mechanic, when I do not use IE for anything, only for Zerodha backoffice)

Then, by using IE anyway, you succeeded in log into their backoffice, it will be difficult to find, what you want to get.

OK, anyhow by clicking here and there you got what you want, then when you click for a download it will show an error (sorry I do not remember the exact words at the moment) or will download a page but without any data.

To get and download something from their backoffice is really frustrating and so I have stopped using their backoffice since long.

So left with only one alternative, back to square one, shoot a mail.

I sent them an email for non receipt of the daily documents yesterday but did not get any reply from them till now, not even their stock reply.

Its really... (sorry I just can't express it here)

NEST Pulse can also be used for automation and this is available for eq and commodities.. Pulse can be checked out on plus.omnesysindia.com

Some emails have bounced back yesterday which should be resent to you in a while, issue with the email server I suppose..

Until then you can check out the same on the backoffice...