ICICI Direct : Problem in Margin Segment

#1
Today Square Off order for one of my stocks in the Margin segment was automatically cancelled by the system at around 12pm & partial order executed by the system. System Square off should have happened only after 3pm. I do not know how to trust their system. I have incurred loss because of this. Their customer care says they will look into the problem. I consider this a very serious system problem. I warn users to be cautious about such things.
 

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