Hi,
Am new to trading..and to RM. I just noticed a problem with the RM website at night. I am getting Ledger Balance as 0. The only trail of my trading details seems to be the history option. Everything else seems to have vanished. Have any of you guys experienced this problem? I really hope this is a temp problem with the website.
Thanks
Willy
All the major brokers, who provide online tading facility to their clients have their own servers for connectivity. The client can place orders to BSE/NSE through these servers only [which obviously delays th order by few seconds]
These servers hold most of the data for the broker, and therefore are not only important to the broker, but for each of the clients.
There are two likelihoods of not getting through to the server. The usual being late nights, when for safety reasons, most of these companies switch-off their servers to re-start thm next day morning between 8 & 9.
The other being, when your account is geting updated for that day's trading details. If someone has traded and as a result there is some amount either due to him or due to the broker, it has to be updated in Ledger for the client.
In such a case, though the server is working, the client either finds it difficult to reach, or gets wrong info.
This flaw is noticed in the internal software use by most of the brokers. So, trying to get the details in the night is not a wise thing to do. One should better wait and get it next day morning correctly.
Personaly, I have experienced that the details downloaded late in the evening differ from those downloaded next day morning.... in some cases.... not always.
But we all want our records reliable. So instead of getting wrong info about one's own account and later blaming the broker, it would be advisable to get the data next day moning.
Cheers!
