Hi,
I am holding online trading account #XXXXXX with indiabulls.
I have submitted application for removal of UTI Bank Account number XXXXXXXXXXXXXX from my indiabulls trading account to Mr. Vikas Singh (09960652122), Koregoan Branch,Pune more than eight weeks back. There is pile of dividend cheque came in the name of UTI bank and number is increasing.
Mr. Vikas Singh (branch manager) took two weeks to send his person to collect filled application to my place. My place is just 3km away from your koregoan office. Mr. Avinash (reports to Mr. Vikash Singh) finally came to my place and collected the application along with dividend cheques and assured that UTI bank number will get removed from my trading account as well as he will get new dividend cheques within 7 working days.
After five weeks, I called Avinash regarding my application and my dividend cheques, he don't have any clue about it. So I called Vikas. Everytime I called vikas , he kept telling me that he will revert back to me soon with update but he never.
So I called Mr. Krishna Yadav 093710321766 (Mr.Vikas Singh reports to him) asked for status of my application & cheques. He put everybody in the hierarchy for conference call asking for update. Nobody have any clue about the application & dividend cheques.
Mr. Krishna yadav said they have forwarded the application and it will get processing in next 7days.
After 10days, I called Mr. Krishna and asked for status he said he will need another two days.
After another three days, I finally decided to send this email as there is no progress. Even before sending this email I called Mr. Krishna, he refused to give me email ID of his supervisor. When I asked why he is not giving, there was no answer.
So what's my experience with Indiabulls.
1. Most of people in Indiabulls (Avinash, his manager Vikas, and branch manager Mr. Krishna) are big slugs.
2. They don't value customer, his time & money.
3. They are seating on my application & cheques since last 3months.
4. They don't have shame, even after I telling that they are most useless people I have ever worked with, they always proved it right.
5. Even I told them, that I will calling their manager in mid night, they are shameless and hopeless.
6. I have more than 10 cheques in the name of UTI bank account and number is increasing. No help from anywhere.
So what I decided.
1. Open another account with other broker.
2. Close indiabulls account,.
3. If possible, make the life of all mentioned slugs miserable.
4. Make sure Indiabulls loose more business by putting this email on blogs.
I will appreciate, if you send this email to all your top managers and owner of the business.
This help them to save their business which they are losing due some wrong employee.
Regards,
Nitin
