Any body know about R Trade?

I am facing yet another problem. In one of our trading a/cts., ECN is not uploaded and R-Money has not given any reply to my complaint; ofcourse, as usual. Now I propose to complain to NSE/BSE. I wish all those faciling problems should now bring to the notice of statutory authorities as I believe that by now R-Money should hv over come shortcomings, if they are serious about their web broking.

Can any one give e-mail id of CMD or any of their directors please?

I totally endorse the views of bangerabs & rama_1000 with regards to RMoney's service standards & the INPROCESS stuff. Even I am facing the same problem. Although I have been lucky enough not land-up on the wrong side till now & wish it never happens with anyone, but you can never say.

There are several other shortcomings to in RMoney's trading platform & they need to go a long way before it can be called a good trading platform which does justice to their low brokerage otherwise it is simply not worth it.

I really wish RMoney solves all these problems before committing disaster to a trader's money.

-Siddique

Hello_rama,

This is very much hurting when you see the status of your market order as "qued", "in process" or "waiting for confirmation by exchange" and after sometime see your order executed at high price(Buy order).

You raised a very good question and it should be supported by the members of this fantastic group.

"WHY THE VICTIM IS ALWAYS AT RECEIVING END?????"

The remedy for a time being till RM does not improve services is to place only limit orders at RM.

Basudeo

HELLO!
I AM M.KRISHNAKUMAR.
I AM A RELIANCE MONEY CUSTOMER. ON WEDNES DAY,05,JUNE,2007, I (SHORT)SOLD SHARES IN MARGIN TRADING IN THE MORNING. THEN I PLACED (COVER)BUY ORDER.
ORDER BOOK SHOWS ME THAT YOUR ORDER IS IN "IN PROCESS". THERE IS NO MODIFY/CANCEL MEESAGE IN THIS LINE. SO I CAN'T CANCEL MY ORDER.THEN SHARE PRICE TOUCHED MY (COVER ORDER)BUY PRICE AND ALSO IMMEDIATLY PRICE DECREASED 1% BELLOW MY (COVER ORDER)BUY PRICE.THEN I IMMEDIATLY VIEWED IN MY ORDER BOOK,TRADE BOOK AND TO DAY'S POSITION.
BUT MY ORDER BOOK SHOWED THE SAME MEESAGE "IN PROCESS" AND BALANCE SHARE QUANDITY.IN MY TRADE BOOK, NO MESSAGE ABOUT BOUGHT (TRADED) SHARES.IN MY TODAYS POSITIONS SECTION SHOWS IN "OPEN POSITION" 12 SHARES.THEN I (MY WORST MISTAKE) THOUGHT THAT MY (COVER) BUY ORDER (INPROCESS) MAY CANCELLED BY SITE; THAT'S WHY MY ORDER BOOK,TRADE BOOK AND TODAYS POSITION DID NOT SHOWED MY BUY CONFIRMATION. BUT I SHOULD SQUARE-OFF MY OPEN POSITION IN THE MARGIN BEFORE 3 PM. THEN I AGAIN PLACED (COVER)SQUARE OFF BUY ORDER AND I BOUGHT(COVERED) IT. ORDER AND TRADE BOOK SHOWED IT.THEN AGAIN I VIEWED ORDER BOOK,TRADE BOOK AND TODAYS POSITION IN THAT DAY MARKET HOURS."IN PROCESS" MESSAGE IS STILL THERE.TRADE BOOK SHOWS ME,MARGIN TRADE,NSE,12 SHARES BHOUGHT AND 12 SHARES SOLD AND 'OPEN POSITION' IS NILL.THEN I LOGGED OUT.THEN I LOGGED IN AFTER MARKET HOURS.ORDER BOOK SHOWS "INPROCESS" MESSAGE CHANGED TO TRADED 12 SHARES.I SHOCKED.BECAUSE I SHOULD(COVER)BUY ONLY 12 SHARES.BUT BHOUGHT 24 SHARES.HOW CAN I KNOW THIS?THEN I ASKED NEXT DAY (6 JUNE,2007) IN THE RELIANCE MONEY BRANCH STAFF.HE TOLD ME THAT THERE IS SERVER PROBLEM YESTER DAY AND YOU WAIT TO TWO DAYS.
I HAVE SOME CONFUSIONS....
1)IN CASE; ONE INVESTOR DID NOT SELL SHARES THAT HE BHOUGHT IN THE 'MARGIN' (INTRA DAY)FOR ANY REASON IN THE MARKET HOURS; THEN "AUTO-SQUARE OFF" SHOULD SQUARE OFF HIS POSITION IN THE MARKET HOURS.THIS IS VERY SAFETY FOR INVESTORS IN RARE CASE;IMPORTANTLY,NEW INVESTORS. WHY THIS "AUTO-SQUARE-OFF" DID NOT SQUARED OFF MY OPEN POSITION.
2)IS MODIFY/CANCEL MEESAGE SHOULD BE THERE IN "INPROCESS" LINE OR NOT?
3)WHY MY ORDER BOOK NOT SHOWED -"TRADED"- BUT ACTUALY, ALREADY TRADED.(ORDER BOOK SHOWS THIS ONLY AFTER MARKET HOURS.
4)WHY MY TRADE BOOK NOT SHOWED - "TRADED" - BUY,SCRIP NAME,QUANDITY ETC;.
5)WHY MY 'TO DAYS POSITION" SECTION SHOWED '12' SHARES IN 'OPEN POSITION'; BUT ALREADY (SHARES SQUARED OFF(BHOUGHT) ONE HOUR BEFORE; BUT NOT SHOWED IN ORDER BOOK AND TRADE BOOK.) ORDER BOOK MESSAGE IS 'INPROCESS AND BALANCE QUANDITY SHARES IS 12.ACTUAL 'OPEN POSITION' IS NILL.

NOW THE SHARES WILL GO TO THE 'AUCTION', BECAUSE OF BAD DELIVERY.
I DON'T KNOW WHAT IS 'IN PROCESS'. THIS IS MY BIG MISTAKE.THIS IS MY BIG CARE LESS.
WHAT SHOULD I DO, ON THAT DAY IN THE MARKET HOURS? I SHOULD CALL IN CUSTOMER SERVICE AND I SHOULD ASK THIS 'IN PROCESS' AND FINALLY I SHOULD TELL 'SQUARE-OFF ORDER TO THE STAFF. IMMEDIATLY, PROBLEM WILL SOLVE. PREVIOUSLY,I ALSO DID ONLINE TRADING IN ICICI DIRECT,BSEWEBX AND INDIA BULLS IN (MARGIN) INTRA DAY TRADE. BUT I DID NOT GET THIS TYPE OF (SHOCK) EXPERIANCE, EVEN SINGLE DAY. STILL NOW, MY SHOCK IS NOT REDUCED. I AM VERY INTERESTED AND OPENED AN ONLINE TRADING ACCOUNT IN RELIANCE MONEY; BECAUSE OF VERY LOW PREPAID BROKERAGE (FLAT RS.500). I IMMEDIATLY TOOK DECISION THAT I SHOULD SHIFT FROM RELIANCE MONEY TO INDIA BULLS OR SHARE KHAN OR
UTI SECURITIES; AFTER I GET SHOCKS, BECAUSE OF -"IN PROCESS"- PROBLEM.
MY TARGET IN DAY TRADING IS DAILY 2% PROFIT. I THOUGHT THAT I SHOULD PLACE FIRST ORDER FOR 2% PROFIT; THEN I SHOULD PLACE 3 TO 5 SMALL ORDERS FOR 0.20% PROFIT TO 0.50% PROFIT;BECAUSE OF VERY LOW BROKEAGE IN RELIANCE MONEY.THAT'S WHY I OPENED THE ONLINE TRADING ACCOUNT IN RELIANCE MONEY.BUT IN MY EXPERIANCE, BROKERAGE CHARGES IS NOT IMPORTANT IN INTRA-DAY TRADING.DAILY GOOD RESEARCH,SELF CONTROL AND AVOID GREED AND FEAR OR CONTROL GREED AND FEAR IS VERY,VERY IMPORTANT. IF OUR RESEARCH IS GOOD IN INTRA-DAY TRADE,THEN CONFIDENT WILL INCREASE AND FEAR WILL REDUCE. IF OUR RESEARCH IS BAD,THEN CONFIDENT WILL DECREASE AND FEAR WILL INCREASE. TO DAY, I BELIEVE, THAT BROKERAGE CHARGES ARE REALLY ATTRACTIVE. BUT PROBLEM LESS AND USER FRIENLY ONLINE SHARE TRADING WEB SITE IS VERY VERY IMPORTANT.
I FIRST VIEWED WWW.TRADERJI.COM THREE DAYS BEFORE. I STUDIED MANY MATTERS. VERY USEFUL TO ME. THANKS TO TRADERJI.COM AND ALL MEMBERS.

[quote=mangotrees;94747]HELLO!
I AM M.KRISHNAKUMAR.
I AM A RELIANCE MONEY CUSTOMER. ON WEDNES DAY,05,JUNE,2007, I (SHORT)SOLD SHARES IN MARGIN TRADING IN THE MORNING. THEN I PLACED (COVER)BUY ORDER.
ORDER BOOK SHOWS ME THAT YOUR ORDER IS IN "IN PROCESS". THERE IS NO MODIFY/CANCEL MEESAGE IN THIS LINE. SO I CAN'T CANCEL MY ORDER.THEN SHARE PRICE TOUCHED MY (COVER ORDER)BUY PRICE AND ALSO IMMEDIATLY PRICE DECREASED 1% BELLOW MY (COVER ORDER)BUY PRICE.THEN I IMMEDIATLY VIEWED IN MY ORDER BOOK,TRADE BOOK AND TO DAY'S POSITION.
BUT MY ORDER BOOK SHOWED THE SAME MEESAGE "IN PROCESS" AND BALANCE SHARE QUANDITY.IN MY TRADE BOOK, NO MESSAGE ABOUT BOUGHT (TRADED) SHARES.IN MY TODAYS POSITIONS SECTION SHOWS IN "OPEN POSITION" 12 SHARES.THEN I (MY WORST MISTAKE) THOUGHT THAT MY (COVER) BUY ORDER (INPROCESS) MAY CANCELLED BY SITE; THAT'S WHY MY ORDER BOOK,TRADE BOOK AND TODAYS POSITION DID NOT SHOWED MY BUY CONFIRMATION. BUT I SHOULD SQUARE-OFF MY OPEN POSITION IN THE MARGIN BEFORE 3 PM. THEN I AGAIN PLACED (COVER)SQUARE OFF BUY ORDER AND I BOUGHT(COVERED) IT. ORDER AND TRADE BOOK SHOWED IT.THEN AGAIN I VIEWED ORDER BOOK,TRADE BOOK AND TODAYS POSITION IN THAT DAY MARKET HOURS."IN PROCESS" MESSAGE IS STILL THERE.TRADE BOOK SHOWS ME,MARGIN TRADE,NSE,12 SHARES BHOUGHT AND 12 SHARES SOLD AND 'OPEN POSITION' IS NILL.THEN I LOGGED OUT.THEN I LOGGED IN AFTER MARKET HOURS.ORDER BOOK SHOWS "INPROCESS" MESSAGE CHANGED TO TRADED 12 SHARES.I SHOCKED.BECAUSE I SHOULD(COVER)BUY ONLY 12 SHARES.BUT BHOUGHT 24 SHARES.HOW CAN I KNOW THIS?THEN I ASKED NEXT DAY (6 JUNE,2007) IN THE RELIANCE MONEY BRANCH STAFF.HE TOLD ME THAT THERE IS SERVER PROBLEM YESTER DAY AND YOU WAIT TO TWO DAYS.
I HAVE SOME CONFUSIONS....
1)IN CASE; ONE INVESTOR DID NOT SELL SHARES THAT HE BHOUGHT IN THE 'MARGIN' (INTRA DAY)FOR ANY REASON IN THE MARKET HOURS; THEN "AUTO-SQUARE OFF" SHOULD SQUARE OFF HIS POSITION IN THE MARKET HOURS.THIS IS VERY SAFETY FOR INVESTORS IN RARE CASE;IMPORTANTLY,NEW INVESTORS. WHY THIS "AUTO-SQUARE-OFF" DID NOT SQUARED OFF MY OPEN POSITION.
2)IS MODIFY/CANCEL MEESAGE SHOULD BE THERE IN "INPROCESS" LINE OR NOT?
3)WHY MY ORDER BOOK NOT SHOWED -"TRADED"- BUT ACTUALY, ALREADY TRADED.(ORDER BOOK SHOWS THIS ONLY AFTER MARKET HOURS.
4)WHY MY TRADE BOOK NOT SHOWED - "TRADED" - BUY,SCRIP NAME,QUANDITY ETC;.
5)WHY MY 'TO DAYS POSITION" SECTION SHOWED '12' SHARES IN 'OPEN POSITION'; BUT ALREADY (SHARES SQUARED OFF(BHOUGHT) ONE HOUR BEFORE; BUT NOT SHOWED IN ORDER BOOK AND TRADE BOOK.) ORDER BOOK MESSAGE IS 'INPROCESS AND BALANCE QUANDITY SHARES IS 12.ACTUAL 'OPEN POSITION' IS NILL.

NOW THE SHARES WILL GO TO THE 'AUCTION', BECAUSE OF BAD DELIVERY.
I DON'T KNOW WHAT IS 'IN PROCESS'. THIS IS MY BIG MISTAKE.THIS IS MY BIG CARE LESS.
WHAT SHOULD I DO, ON THAT DAY IN THE MARKET HOURS? I SHOULD CALL IN TELE TRADE SERVICE AND I SHOULD ASK THIS 'IN PROCESS' AND FINALLY I SHOULD TELL 'SQUARE-OFF ORDER TO THE STAFF. IMMEDIATLY, PROBLEM WILL SOLVE. PREVIOUSLY,I ALSO DID ONLINE TRADING IN ICICI DIRECT,BSEWEBX AND INDIA BULLS IN (MARGIN) INTRA DAY TRADE. BUT I DID NOT GET THIS TYPE OF (SHOCK) EXPERIANCE, EVEN SINGLE DAY. STILL NOW, MY SHOCK IS NOT REDUCED. I AM VERY INTERESTED AND OPENED AN ONLINE TRADING ACCOUNT IN RELIANCE MONEY; BECAUSE OF VERY LOW PREPAID BROKERAGE (FLAT RS.500). I IMMEDIATLY TOOK DECISION THAT I SHOULD SHIFT FROM RELIANCE MONEY TO INDIA BULLS OR SHARE KHAN OR
UTI SECURITIES; AFTER I GET SHOCKS, BECAUSE OF -"IN PROCESS"- PROBLEM.
MY TARGET IN DAY TRADING IS DAILY 2% PROFIT. I THOUGHT THAT I SHOULD PLACE FIRST ORDER FOR 2% PROFIT; THEN I SHOULD PLACE 3 TO 5 SMALL ORDERS FOR 0.20% PROFIT TO 0.50% PROFIT;BECAUSE OF VERY LOW BROKEAGE IN RELIANCE MONEY.THAT'S WHY I OPENED THE ONLINE TRADING ACCOUNT IN RELIANCE MONEY.BUT IN MY EXPERIANCE, BROKERAGE CHARGES IS NOT IMPORTANT IN INTRA-DAY TRADING.DAILY GOOD RESEARCH,SELF CONTROL AND AVOID GREED AND FEAR OR CONTROL GREED AND FEAR IS VERY,VERY IMPORTANT. IF OUR RESEARCH IS GOOD IN INTRA-DAY TRADE,THEN CONFIDENT WILL INCREASE AND FEAR WILL REDUCE. IF OUR RESEARCH IS BAD,THEN CONFIDENT WILL DECREASE AND FEAR WILL INCREASE. TO DAY, I BELIEVE, THAT BROKERAGE CHARGES ARE REALLY ATTRACTIVE. BUT PROBLEM LESS AND USER FRIENDLY ONLINE SHARE TRADING WEB SITE IS VERY VERY IMPORTANT.
I FIRST VIEWED WWW.TRADERJI.COM THREE DAYS BEFORE. I STUDIED MANY MATTERS. VERY USEFUL TO ME. THANKS TO TRADERJI.COM AND ALL MEMBERS.

Hi Gvnarendra
In Reliance Money there is a problem reguarding delay order execution.The orders are in "In Process" status.So what is your reaction to this??

Please give a reply

('in Process' Related Matter Posted By Me To Day 8 June 2007)


Hello,

I Am M.krishnakumar.

To Day, I Called Tele Trade Service In Reliance Money And Asked My Position. Staff Told Me That 12 Shares Available In Your Dp Account. Then Immediatly I Logged In Reliance Money And I Sold Shares. I Thought That My Shares Will Go To The 'auction' And I Will Get Loss; Because Of "in Process" Confusion. But Fortunatly That Is Not Happened. Thank God!!! Then I Will Go To Open The On-line Trading Account In India Bulls Or Share Khan Or Uti Securities As I Mentioned In To Day (8 June 2007, Mangotrees) Post. I Also Made Mistakes In The "inprocess" Matter. Because When I See The 'inprocess' Matter In The Order Book,, Immediatly ,i Should Call Tele Trade Service, And I Should Clear The Problems. This Is My Mistake. So From To Day, I Will Hardly Try To Avoid My Care Less In On-line Share Trading. Thank You All.

Hi M.krishnakumar
You mentioned that "Then Immediatly I Logged In Reliance Money And I Sold Shares".Now my question is did the " in process" problem arised at the time of selling those shares ?

Please give a reply.

A Company like reliance has such problems?

DOnt they have money to upgrade their services? If so, tell them to take bheek ka katora, stand on the road, and beg for money to upgrade systems.....

Its better that they beg, rather than making investors beggars

A week or 2 of teething problem can be understood, but months?