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Transfered funds not visible in RM.

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  #1  
Old 8th October 2008, 03:10 PM
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Default Transfered funds not visible in RM.

Hi,

Yesterday I had transfered about 15,000 from my Axis Bank account(which is linked to my RelianceMoney DMAT Account) to my RelianceMoney DMAT account via the "Fund Transfer" option.

But I found that the amount has been detected from my Axis bank account, but the same is not credited to my Reliance Money DMAT account as this is evident when I query my "Ledger Balance".

I contacted their Customer Card and raised a complaint and they said that it will be set right in 2 working days.

I had transfered funds a number of times before this but never faced such issues.

Is this issue of transfered amount not getting credited to an DMAT account normal?
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Old 8th October 2008, 03:28 PM
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Smile Re: Transfered funds not visible in RM.

happens to me once in a while...but that was long ago...depends on the staff...again my issues were not with reliance money but motilal
also your name suggests you are from bangalore/south india...we have a bank holiday tomorrow....
all the best,call up the manager and speak to him....

Quote:
Originally Posted by Marimuthu View Post
Hi,

Yesterday I had transfered about 15,000 from my Axis Bank account(which is linked to my RelianceMoney DMAT Account) to my RelianceMoney DMAT account via the "Fund Transfer" option.

But I found that the amount has been detected from my Axis bank account, but the same is not credited to my Reliance Money DMAT account as this is evident when I query my "Ledger Balance".

I contacted their Customer Card and raised a complaint and they said that it will be set right in 2 working days.

I had transfered funds a number of times before this but never faced such issues.

Is this issue of transfered amount not getting credited to an DMAT account normal?
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  #3  
Old 8th October 2008, 06:47 PM
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Default Re: Transfered funds not visible in RM.

Quote:
Originally Posted by Marimuthu View Post
Hi,

Yesterday I had transfered about 15,000 from my Axis Bank account(which is linked to my RelianceMoney DMAT Account) to my RelianceMoney DMAT account via the "Fund Transfer" option.

But I found that the amount has been detected from my Axis bank account, but the same is not credited to my Reliance Money DMAT account as this is evident when I query my "Ledger Balance".

I contacted their Customer Card and raised a complaint and they said that it will be set right in 2 working days.

I had transfered funds a number of times before this but never faced such issues.




Is this issue of transfered amount not getting credited to an DMAT account normal?
Hello even i use relmoney and have ben using it for past 7 months.
Never faced this problem except once.
What i did was after transferring didnt wait for the confirmation to be PASSED ON TO RELMONEY. And then the window appears CLICK HERE TO CLOSE WINDOW.

As u have transferred multiple times u must be knowing it for sure. There must be problem with relmoney somewhere but friend dont worry u sure will get it and u hv each and every proof
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Old 9th October 2008, 01:58 PM
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Default Re: Transfered funds not visible in RM.

hello : transfer of funds not getting reflected immediately in the margin / ledger a/c does happen sometimes on other platforms too. but if the concerned broking organization has a good customer care/ contigency dealing desk. they can be coordinated and the same credit can be given within some time for the client to trade.



Quote:
Originally Posted by Marimuthu View Post
Hi,

Yesterday I had transfered about 15,000 from my Axis Bank account(which is linked to my RelianceMoney DMAT Account) to my RelianceMoney DMAT account via the "Fund Transfer" option.

But I found that the amount has been detected from my Axis bank account, but the same is not credited to my Reliance Money DMAT account as this is evident when I query my "Ledger Balance".

I contacted their Customer Card and raised a complaint and they said that it will be set right in 2 working days.

I had transfered funds a number of times before this but never faced such issues.

Is this issue of transfered amount not getting credited to an DMAT account normal?
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  #5  
Old 9th October 2008, 08:26 PM
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Default Re: Transfered funds not visible in RM.

Same thing happened with me (Axis Bank to Geojit). I try to take screen shots of each step and paste into Irfan Viewer till everything is confirmed.

In my case, Axis Bank's i-connect was really slow one day and so I transferred twice thinking the first hadn't gone through.

Next day, since I was debited twice, I e-mailed Geojit the screen shot of my bank statement and the credit was done in a couple of hours.
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  #6  
Old 10th October 2008, 02:29 PM
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Default Re: Transfered funds not visible in RM.

Got the amount credited to my Reliance DMAT account this morning.

Thanks for sharing your past experiences with Fund Transfers.

Thanks & Regards.
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