tick data problem

#1
Anyone here using eSignal tick charts? I am having a problem with tick data. Charts are not uploading in realtime. Is there a problem with me alone or everyone? If any of you have eSignals data, can you open tick chart and check please. thanks

Karuna
 

throwawayacc123

Well-Known Member
#2
Anyone here using eSignal tick charts? I am having a problem with tick data. Charts are not uploading in realtime. Is there a problem with me alone or everyone? If any of you have eSignals data, can you open tick chart and check please. thanks

Karuna
I use esignal, have no issues with tick chart.

if you have any connection/id issues, check with their online chat support. Support is good.
 

throwawayacc123

Well-Known Member
#4
they are not able to help me out with it. have u ever taken remote access from them? what is the procedure pls? thanks
What is the exact issue?. I m getting tick data just fine. you have to be a little more specific, may be post a screenshot of your workspace with connection indicators..etc.

Never had the need for them to take remote access.
 
#5
What is the exact issue?. I m getting tick data just fine. you have to be a little more specific, may be post a screenshot of your workspace with connection indicators..etc.

Never had the need for them to take remote access.
problem is very simple. tick data is not loading. for example when i open 233T tick chart, let say nifty is at 7000, next minute it is 7001, then next minute it is 7002, then after 5 minutes say it is at 7100, but tick data is still stuck at 7000 i.e. when i opened the tick chart.
 

throwawayacc123

Well-Known Member
#6
problem is very simple. tick data is not loading. for example when i open 233T tick chart, let say nifty is at 7000, next minute it is 7001, then next minute it is 7002, then after 5 minutes say it is at 7100, but tick data is still stuck at 7000 i.e. when i opened the tick chart.
can you post a screenshot along with the symbol name.
 
#9
No issues, i thought you had mcx.

post tomorrow during market hours.
sure, let me explain it once again using time. say i open 233T tick chart at 2pm, i can see tick data only till 2pm(i.e. the time i opened it), after that it freezes. then i close it and i reopen at 2:20pm, i can see data only before 2:20, it does not update in real time once i open it. then i close it and open it 3pm, it shows tick data till 3pm, but it stops to update in real time. got it or still confused?
 
#10
throawayacc bro, i want to ask u one more question. if i want exact 100 candles on my chart, is it possible? i've esignal ad get. i asked tech support, they say its not possible.
 

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